Report a claim

What do to in case of traffic accident

  • Participants involved in accident (drivers) must fill in an accident statement form (form). You also can use a plain paper.
  • In case of disagreement, human casualties or injuries or the victim is unknown, call the police and act according to instructions given by the police.
  • A victim must inform personally or through representative as soon as possible:
Autoks Autokeskus by phone 6 726 728 or by e-mail: autoks@autoks.ee (we well help you in claims handling)
and
Any Estonian insurance agency.
or
Estonian Traffic Insurance Fund (Mustamäe tee 44, Tallinn. Phone: 667 1800).
  • The traffic accident causing party (driver) and also a person who is not aware if he is causing party or victim must as soon as possible, but not later than five days since the accident occurred, notify:
Autoks Autokeskus by phone 6 726 728 or by e-mail: autoks@autoks.ee (we well help you in claims handling)
and
Insurance agency who insured the vehicle
or
Estonian Traffic Insurance Fund (Mustamäe tee 44, Tallinn. Phone: 667 1800).
  • If it is not possible to notify about the accident in five days you must present your insurance company or Estonian Traffic Fund the following:
written explanation about the event
and
vehicle that was involved in an accident for examination.